Privacy policy
Last updated: August 18, 2026
Lumendat runs this website and store, along with all the related content, tools, features, and services we offer, to give you a smooth and personalized shopping experience (referred to here as the "Services"). We build and operate our store using the Shopify platform, which helps make these Services possible. This Privacy Policy walks through what personal information (also referred to as "personal data") we gather, how we put it to use, and who we might share it with when you browse our site, place an order, or contact us in any way.
We'd encourage you to take a moment to read through this policy. By continuing to browse or use any part of our Services, you're confirming that you understand how your personal data is collected, used, and shared as described below.
Data Controller
Lumendat is the data controller responsible for the personal data collected through this website. As the data controller, Lumendat determines the purposes and means by which your personal data is processed. If you have any questions about this policy, about how we handle your personal data, or if you wish to exercise your data protection rights, you can contact us using the details below:
Store Name: Lumendat
Address: 7901 4th St N STE 300, St. Petersburg, FL 33702,USA
Email: support@lumendat.com
Phone: +1 (601) 207-0835
What Personal Data We Collect
Depending on how you engage with Lumendat, we may collect personal data such as your name, mailing and shipping addresses, phone number, and email; payment-related details such as card information, transaction history, and payment confirmations; account details like your username, password, and saved preferences; records of your shopping activity, including what you've browsed, added to your cart, purchased, returned, or cancelled; any messages you send our support team; technical information about the device and browser you're using, including your IP address; and general data about how you browse and interact with our site.
How This Information Reaches Us
Some personal data comes directly from you, such as when you set up an account, browse our catalog, or complete a purchase. We also pick up certain data automatically through cookies and similar tools, and we sometimes receive information from the outside vendors and partners who help us run our store.
What We Do With Your Information
We rely on your personal data to get your orders fulfilled and delivered, keep your account running and send you updates about your purchases, respond to your questions and provide support, send you promotional offers and marketing messages (which you're free to unsubscribe from whenever you like), watch for and prevent fraudulent activity, and meet any legal requirements we're subject to.
Who We Share It With
There are certain situations where your personal data gets passed along to others: to Shopify and the various providers who support our operations, such as those handling payments, shipping, IT, and analytics; to advertising and marketing partners, each governed by their own privacy practices; to any party you've given us permission to share with; and to government bodies or courts when the law requires it.
Our Relationship With Shopify
Since our store runs on Shopify's platform, any information you submit gets sent to and handled by Shopify, along with other third parties that may operate outside of your home country. To learn more about how Shopify manages data on its end, you can visit their Consumer Privacy Policy at shopify.com/legal/privacy/app-users, and you're also able to exercise certain data rights directly through Shopify's Privacy Portal at privacy.shopify.com/en.
Cookies and Similar Technology
Our site uses cookies and comparable tracking tools to make your browsing experience better, hold onto your preferences, and support our marketing efforts. If you'd like more control over this, you can adjust the cookie settings in your browser at any time.
Information From Children
Our Services aren't designed for children, and we don't intentionally gather personal data from anyone below the age of majority where they live. If you have reason to believe a child has shared information with us, please reach out and we'll take steps to remove it.
Data Protection and Security
We take data protection seriously and apply appropriate technical and organizational measures to keep your personal data safe against unauthorized access, loss, misuse, or alteration. We retain your personal data only for as long as it's genuinely needed — to deliver the Services, satisfy legal requirements, or work through any disputes — after which it is deleted or anonymized. That said, no system can guarantee complete security, so we'd suggest avoiding sending sensitive details through channels that aren't secure.
Your Rights Over Your Data
Depending on your location, you may be entitled to find out what personal data we hold about you, ask us to correct anything inaccurate, request that we delete your data, obtain a copy of your information in a portable format, and opt out of having your data used for targeted advertising. To act on any of these rights, reach out to us at support@lumendat.com. We'll get back to you in line with the data protection laws that apply, and we may ask you to verify your identity first.
Sending Data Across Borders
There may be times when your personal data is processed in a country different from where you live. When that happens and the law requires it, we use accepted safeguards like Standard Contractual Clauses to protect the transfer.
Updates to This Policy
We may revise this Privacy Policy from time to time. Whenever we do, we'll update the date at the top of this page and let you know as required by law. If you keep using our Services after a change goes live, that means you accept the updated terms.
Contact Information
Store Name: Lumendat
Address: 7901 4th St N STE 300, St. Petersburg, FL 33702,USA
Email: support@lumendat.com
Phone: +1 (601) 207-0835
Customer Service Hours:
Monday–Friday 9:00 AM–5:00 PM (PST)
Saturday–Sunday 11:00 AM–3:00 PM
We typically respond within one business day.